Free Educational Resource

Online Safety Tips for Seniors, Families, and Community Groups

Plain-English guidance on scams, safer browsing, stronger accounts, and everyday habits that reduce risk.

Interactive Training

Hands-on exercises that teach one core security idea at a time. Play at your own pace. No sign-in required.

NewGame · 5 min

The Digital House

Place devices into rooms and see how trust, exposure, and recovery shift as you design your home network.

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Demo
DemoRPG · 20-25 min

GRIDRUNNER

Navigate cyberspace as a cyber operator. Battle real-world threat actors and collect security tools.

Play
Coming SoonQuiz · 3 min

Phish Tank

Spot the phishing email before time runs out. Learn the red flags that give away social engineering attacks.

In development

Start with the basics

These are the habits and warning signs we talk through most often with local clients and community groups.

Check for a Secure Website

Before entering passwords, payment details, or other sensitive information, look for https:// and the padlock icon in your browser.

Be Careful with Links

Do not click unexpected links in emails, text messages, pop-ups, or social media messages. When possible, preview the link first and make sure it goes where you expect.

Use Strong, Unique Passwords

Use a different password for every important account. Longer passwords are safer, and a reputable password manager can help you create and store them securely.

Turn On Extra Account Protection

Enable multi-factor authentication whenever it is available. An authenticator app or passkey is usually best, but even text-message verification is better than having no extra protection at all.

Top Financial Scams Targeting Older Adults

These Best Practices Help Protect Your Devices, Identity, and Personal Data From Cyber Threats.

QR Code Scams

Criminals place fake QR codes on signs, flyers, parking meters, or emails to trick you into opening a harmful website, giving away login details, or downloading malware.

How to Protect Yourself

  • Never scan codes from unknown or suspicious sources.
  • Be cautious with QR codes in unsolicited emails, mailers, or handouts.
  • Use a scanner that previews the link before opening it.
  • Check the website address carefully before tapping or clicking.
  • Report suspicious QR codes to the FTC.

The Grandparent Scam

A scammer pretends to be your grandchild, a police officer, a doctor, or another trusted person and claims there is an emergency. They may ask for money, gift cards, or secrecy. Some now use AI voice cloning to sound more believable.

How to Protect Yourself

  • Be skeptical of urgent calls asking for money or secrecy.
  • Hang up and call the family member back on a known number.
  • Never send gift cards, wire transfers, or cryptocurrency to someone you cannot verify.
  • Use call blocking and spam protection features when available.
  • Report scams to the FTC or local authorities.

Home Repair and Contractor Fraud

Scammers offer fast, cheap, or urgent repairs, especially after storms, collect payment, and disappear. In Florida, unlicensed contracting can be tied to financial fraud.

How to Protect Yourself

  • Do not hire door-to-door contractors without checking credentials.
  • Get more than one written estimate before agreeing to work.
  • Avoid paying large sums up front.
  • Verify licenses through the Florida DBPR.
  • Report suspected unlicensed work to DBPR or local law enforcement.

Account Takeover Scams

Hackers use phishing, malware, reused passwords, or leaked credentials to get into your email, bank, shopping, or social accounts. Once inside, they may steal money, lock you out, or impersonate you.

How to Protect Yourself

  • Use strong, unique passwords for important accounts.
  • Turn on two-factor authentication for email, banking, and other critical services.
  • Do not reuse passwords across websites.
  • Watch for suspicious logins or account changes.
  • Keep your devices, browser, and security software updated.

Fake Check Scams

You receive a check and are told to deposit it and send some of the money back. Later, the check bounces and you are responsible for the loss.

How to Protect Yourself

  • Never accept checks from strangers, especially overpayment checks.
  • Never send cash, gift cards, or wire transfers after depositing a check.
  • Verify suspicious checks with your bank before using the money.
  • Watch for poor grammar, fake company names, or rushed instructions.
  • Avoid anyone pressuring you to act quickly or secretly.

Social Media Investment Fraud

Fraudsters pretend to be investment experts on Facebook, Instagram, YouTube, or messaging apps and promise unusually high returns with little or no risk.

How to Protect Yourself

  • Be cautious of unsolicited investment offers on social media.
  • Verify financial professionals through trusted public resources.
  • Treat high-return, low-risk promises as a major red flag.
  • Never invest because of romance, flattery, or pressure.
  • Report suspected scams to the proper authorities.

Romance Scams

Someone builds an online relationship with you, earns your trust, and then invents emergencies or investment opportunities to ask for money.

How to Protect Yourself

  • Be cautious if someone asks for money and you have never met them in person.
  • Do not share banking information, gift cards, or sensitive personal details.
  • Use reverse image search to help verify profile pictures.
  • Talk to someone you trust before sending money.
  • If you sent money, contact your bank right away and report the scam.

Tech Support Scams

A pop-up, text, email, or phone call claims your computer is infected or hacked. The scammer then tries to get remote access, payment, or personal information.

How to Protect Yourself

  • Real companies do not cold-call you to fix your computer.
  • Do not trust phone numbers shown in pop-ups or suspicious emails.
  • Never let a stranger remotely access your device.
  • Use trusted security software and keep it updated.
  • Close the pop-up, disconnect if necessary, and get help from a trusted source.

Robocall and Robotext Scams

Fake calls and text messages may pretend to be from banks, delivery companies, Medicare, utilities, or government agencies in order to steal money or personal information.

How to Protect Yourself

  • Do not press buttons on robocalls. Hang up instead.
  • Do not reply to suspicious texts asking for money or account details.
  • Use call-blocking and spam-filtering features when possible.
  • Verify the caller using a phone number from an official website.
  • Report illegal robocalls or scam texts through official reporting channels.

Medicare and Health Insurance Scams

Scammers pretend to be from Medicare or a health insurer to steal ID numbers, banking information, or payments, or to bill for fake services.

How to Protect Yourself

  • Medicare will not call you unexpectedly to ask for your number or bank details.
  • Ignore offers of free services, cards, or benefits you did not request.
  • Contact Medicare or your insurer directly using a known number.
  • Do not give personal information to anyone who called you first.
  • Report suspected scams immediately.

Government Impersonation Scams

Scammers pretend to be from the IRS, Social Security, Medicare, law enforcement, or another government agency. They use threats, pressure, or fake urgency to demand payment or information.

How to Protect Yourself

  • Government agencies do not call or text to threaten arrest or demand immediate payment.
  • Do not give out personal, banking, or tax information to unknown callers.
  • Verify suspicious claims by contacting the agency directly using a trusted number.
  • Be skeptical of caller ID, since scam calls can be spoofed.
  • Report suspicious calls to the appropriate authorities.

Phishing

Phishing messages pretend to come from trusted sources and try to get you to click a link, open an attachment, or reveal login details.

How to Protect Yourself

  • Do not click links or download files from unexpected messages.
  • Watch for urgent language, fake invoices, account warnings, or login prompts.
  • Enable extra protection on your email and financial accounts.
  • Use trusted security software and keep it current.
  • Back up important files in case malware or ransomware is involved.

Want a Free Group Training?

Defend I.T. Solutions offers free cybersecurity awareness sessions for senior centers, churches, clubs, and community groups across Central Florida.

These sessions are designed to be simple, practical, and easy to follow, with clear explanations and time for questions.

Request a Free Training

Free for groups of 25 or more. Individual sessions are also available for a small fee.